What your customers want.
And how you give it to them.
People want to find a local business, see what it has available, book it and pay — without a phone call or three apps. Every feature below exists to let you be that business. The app is live on the App Store today.
Six things a customer wants
This is the experience your customers get. Everything after it exists to make these six things true for your business.
They find you first
Customers search by service and postcode — a mobile hairdresser in Buderim, a sparky in Maroochydore. The businesses on the app are the ones they see.
They see what you have available
Real availability, not a contact form. No phone tag, no "I will check and get back to you" — the slot they pick is a slot you have.
They book and pay in one go
Apple Pay, Google Pay or card, any hour of the day. Take the full amount, a deposit, or nothing at all and settle at the venue — your call.
They turn up
Confirmed by email to them and to you the moment they book, and sitting in their bookings tab in the app, so the booking you took last Tuesday is still a booking on Saturday morning.
They come back
Customers favourite you and rebook in one tap. Reviews sit on your listing where the next person will read them.
It feels easy
One app on their phone for every local service, iOS and Android, dark mode included. Nothing to learn, nothing to install per business.
Why they pick you and not the next one
A customer scrolling a list of businesses decides in seconds. These are the things you control that make the decision go your way.
Be first in your area
Premium businesses appear ahead of everyone else within 25km. When someone searches your service, you are the first name they read.
Show your work, not a logo
Photos, a real description, your services and prices. Customers decide from what they can see — give them something worth looking at.
Price it the way you actually sell
Flat price, per person, or blocks of time: a two-hour, four-hour or full-day block, each with its own price. When the job decides the cost, list a Request a Quote service and price it once you have seen it.
Let your regulars vouch for you
Verified reviews from customers who actually booked. No anonymous drive-by ratings, and nothing you have to chase.
11 categories. 165 service types. Yours is in there.
Automotive · Beauty & Wellness · Dining & Food · Fitness · Health · Home Services · Music · Pet Services · Professional · Sports · Activities
Everything a business gets
Get found, get booked, get paid. Already on ServiceM8, Square or your own calendar? Keep it. The rest is here if you want it.
Get found
Your listing in the app customers already have on their phone.
ABN-Verified Listing
For every business
Photos, a description, your services and prices. Your ABN is checked at signup, so customers know who they are booking with.
Search Ranking & Featured Spot
For businesses that want to be seen first
Customers search by service and postcode. Pro ranks above Starter. Premium takes the single Featured spot in your sub-category.
Reviews & Replies
For every business
Only customers who actually booked can leave a review. You reply from the dashboard, and it sits on your listing.
Referral Link & QR Code
For every business
One link and one QR code. Every customer who installs the app through it is linked to you. Print it on a card, put it in a text, stick it on the counter.
Mobile Business Mode
For mobile hairdressers, cleaners, sparkies, dog groomers
You go to them. Set how far you travel in kilometres and hide your home address from the listing.
Services & Pricing Menu
For every business
List each service with its price and duration. Eleven categories and 165 service types, so a customer books the exact thing, not "a quote".
Get booked
Real availability, so the slot a customer picks is a slot you have.
Staff Members
For hairdressers, barbers, physios, clinics, salons
A calendar for each team member. The customer picks who they want, and bookings never overlap. One member on Starter, five on Pro, unlimited on Premium.
Table Management
For restaurants, cafés, bars
A floor plan with covers per table and party size on every booking, so a table for four at 7pm blocks the right seats.
Capacity Booking
For classes, tours, group lessons, gyms
Set how many spots each slot has. The class fills up and closes on its own instead of overbooking.
Calendar Sync
For businesses already on Google Calendar, iCal, ServiceM8 or Square
Keep the system you have. We read your busy times and only offer what is free. Nothing to move, nothing to double-enter.
Booking Calendar & Manual Bookings
For businesses without a system yet
Day, week and month views. Add phone and walk-in bookings by hand, as many as you like, so the whole day is in one place.
Booking Rules
For every business
Your opening hours, minimum notice before a booking, and buffer time between them. Out-of-hours requests are refused for you.
Got your own system?
A workshop management system, a clinic practice manager, a custom backend. Contact us and we will authorise the connection so your availability flows through.
Get paid
The money goes to you. 1Tapp never holds it and never takes a percentage.
Stripe Payouts
For every business taking payment in the app
Apple Pay, Google Pay or card, paid straight to your bank through Stripe. 0% commission.
Deposits & Pay at Venue
For every business
Take the full amount, a deposit, or nothing at all and settle on the day. You choose how you get paid.
Payment Links & Bundles
For businesses that invoice or take phone bookings
Send a customer a link to pay for one booking, or bundle several bookings into a single link. No invoicing, no chasing.
Session Packages
For golf coaches, driving schools, personal trainers, tutors
Sell ten lessons or five sessions upfront. You set the name, the count and the price. Sessions remaining are counted from bookings.
Per-Person Pricing
For tours, classes, group bookings
Price a service flat or per head. The customer picks the party size and pays the right amount without a phone call.
Run it
What you need to know, without a spreadsheet.
Customer Database
For every business
Every customer who books, with their history and contact details. Notes and tags on Pro, so the regular who always wants the 7am slot is a name.
CSV Import & Export
For businesses moving from another system
Bring your existing customer list in from a spreadsheet. Export bookings, customers and revenue out whenever you need them. Your data stays yours.
Analytics
For every business
Peak hours, revenue by service and customer segments. Seven days on Starter, 90 on Pro, a full year on Premium.
Email Confirmations
For every business
You and the customer both get an email when a booking is made, paid or cancelled.
Help & Guides
For every business
Step-by-step guides inside the dashboard for services, payments and your team. Email support on every plan.
Keep your own system for $79/month, or use ours from $19.99/month. See the full pricing →
Why Choose 1Tapp?
Built for Australian businesses with features that matter
Secure & Compliant
- ✓Bank-level encryption for all transactions
- ✓Australian privacy laws compliant
- ✓GST-ready reporting and invoicing
- ✓PCI DSS compliant payment processing
Grow Your Business
- ✓Get discovered by local customers on the 1Tapp app
- ✓Get discovered through location-based search
- ✓Stand out — Premium businesses appear first in their area
- ✓Build customer loyalty with favourites & reviews